Q: Do you negotiate CD rates on higher balances?
A: Franklin Federal offers the same great certificate rates to all customers regardless of the amount deposited so no negotiations are needed.
Q: What is Franklin Federal's ABA Number?
A: Franklin Federal's ABA number is 251072968. The ABA number is also known as a Routing and Transit Number, RTN, or bank number. This number is commonly used to set up direct deposit or automatic withdrawals.
Q: Are my deposit accounts FDIC insured?
A: Yes, each depositor is insured by the FDIC for up to $250,000. If you are concerned about insurance coverage, please speak with one of our branch representatives.
Q: How do I set up Direct Deposit of my social security check?
A: We are happy to assist you in setting up your direct deposit at any of our branches during regular banking hours. Or if you prefer, simply go to http://www.godirect.org/. You may also apply over the phone at 800.772.1213.
Q: Can I obtain information about my account by phone?
A: Yes, you may access information about any deposit account by calling 804.967.7016 (press option 1) or toll-free at 855.FRNKFED (3765333). This service is available 24/7. You will be required to set up a confidential PIN number during your first call.
